Most Popular Facilities

Wi-Fi
Free parking
No Pool
Kid-friendly
No Restaurant
No Fitness center

Welcome to Hotel Emperatriz

Hotel Emperatriz, located on Av. 20 de Noviembre in Xalapa-Enríquez, offers travelers a simple and functional stay in the heart of Veracruz. With a modest rating of 2.6, this hotel caters primarily to visitors seeking convenient access to local sightseeing and recreational activities. Its no-frills approach is reflected in the essential amenities provided: free Wi-Fi and parking, along with a kid-friendly environment. However, it lacks a pool, restaurant, and fitness center, which may limit longer stays or those looking for on-site dining and leisure options.

Guest experiences highlight a mixed but fair service level. One guest recalled a straightforward check-in process and appreciated the hospitality of the front desk, which accommodated requests such as allowing outside food. The rooms are basic but functional, featuring working televisions and hot water, ensuring comfort for short visits. Minor inconveniences, such as initial delays in room preparation, suggest room for operational improvement, yet the overall environment remains calm and approachable.

For travelers prioritizing location over luxury, Hotel Emperatriz presents a practical choice. Its proximity to local attractions makes it a worthwhile base for exploration, especially for tourists who value accessibility and family-friendly accommodations without the premium price. While it may not satisfy guests seeking upscale amenities or extensive services, the hotel embodies a down-to-earth spirit, focusing on ease and simplicity amid the cultural charm of Xalapa.

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Great for visitors

Thing to do
Juárez Park
4.5 stars 25299 Reviews
Laid-back park offering landscaped gardens, tall trees, statues & mountain & valley vistas.
Museo de Antropología de Xalapa
4.8 stars 6532 Reviews
Many Olmec artifacts found locally are on display in this brutalist museum designed by Paul Balev.
Parque Natura
4.3 stars 2529 Reviews
Sprawling rural area inlaid with cycle paths & nature trails, plus observation towers & food carts.
Transit
Xalapa Central Bus Station
02 minute
Airports
Veracruz International Airport
Driving: 01 hour 36 minute | Transit: 01 hour 32 minute

Last Reviews

Yamil Rivas
13 December 2025

Me hospedé solo por una noche, el servicio pues estuvo bien, nos quedamos por dos noches, no había comido nada y la recepcionista me dijo que podía pasar mis alimentos sin problema. Al llegar a la habitación en efecto, aún no había nada en las habitaciones, y tuvimos que pedir un papel, y como en 20 minutos nos lo subieron, de ahí no pasó nada más. La tele funcionaba bien, había agua caliente y dormí cómodamente, realmente no tuve mucho problema con este hotel como dicen, es muy acogedor y el servicio fue lo que más me gustó en particular

Info (Essential details)

  • Phone
    Phone Number+52 228 425 2475
  • AddressAv. 20 de Noviembre 567, Col. Badillo, 91046 Xalapa-Enríquez, Ver., Mexico